Wedding Photography – Poor Customer Service
I have been looking at other photographer’s review and found this online. Apparently, the San Francisco wedding photographers in question are not answering their customer’s correspondents. Late delivering albums and other products is definitely not a good sign of customer service. One reason why I keep my wedding photography in San Francisco – San Jose – Oakland – Monterey area to 30 wedding a year so that I can deliver a quality service. Unfortunately, there are so many photographers out there practically giving away their services that everybody budget conscious brides and grooms are booking with them.
If you are a bride or a groom looking for a photographer, the initially communication should give you a clue. The wedding photographers should respond within 24 hrs to 36 hours of your email or less than 24hours for a phone call. If they have not called or emailed you for more than the specified time, then most likely it will be worse once you sign the contract since they got you on the hook already. To be honest, most photographers are honest and they love what they do. Unfortunately, no everyone is honest so you just have to be watchful.
Furthermore, tell your San Jose wedding photographer – portrait photographer how you want